Who qualifies for the Hero Discount?

Military Personnel (active duty, veterans, reserves, National Guard, ROTC 3rd year+), Law Enforcement, First Responders, Medical Personnel.

What is excluded from the Hero Discount?

Commercial equipment (Global Industrial) and Fleximount products.

Can I combine my Hero Discount with other promotions?

No. All discount codes are one‑time use and cannot be combined with other promotions.

What if I abuse the verification process?

Codes obtained fraudulently will be canceled. Garage Rebel reserves the right to revoke any code for suspected abuse.

Neighborhood GH10K & GH15K Smart Garage Heater - WiFi Enable

TURBRO

Neighborhood GH10K & GH15K Smart Garage Heater - WiFi Enable

$429.99

ESTIMATED ARRIVAL:
Between 3-12 Business Days (Varies by US Location)

Size:15KW (1600-2500 sq.ft.)

Variant

Quantity:

In stock

Welcome to Garage Rebel. Below are answers to the most common questions about ordering, shipping, returns, warranties, and support. If you don’t see your question here, reach out anytime—we’re happy to help.

Ordering & Payment

Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Shop Pay, Google Pay, and Venmo. Additional options may appear at checkout depending on your device and location.

Q: Can I modify or cancel my order after placing it?
A: We work fast to get orders moving. If you need to update or cancel an order, contact us as soon as possible with your order number at support@garagerebel.com.
Please note: once an order has been submitted to a warehouse/vendor, is in processing, or has shipped, changes or cancellations may not be possible—especially for freight shipments, special-order items, or brand-direct fulfillment.

Q: Do you offer financing?
A: If financing options are available for your order, they will be shown at checkout. Availability and terms vary by provider.

Shipping & Delivery

Q: How long does shipping take?
A: Delivery time depends on the item and how it ships:

Small Parcel (UPS/FedEx/USPS): typically 3–12 business days after shipment (varies by location).
Freight/LTL (pallet delivery): typically 5–15 business days after shipment, plus time for delivery appointment scheduling. Some items have brand-specific lead times listed on the product page.

Q: Do you offer free shipping?
A: We offer free shipping on select products/orders within the contiguous U.S. (48 states). Oversized items, freight shipments, remote areas, or optional delivery services may have additional charges. We do not currently ship internationally.

Q: How does freight delivery work (pallet shipments)?
A: Freight deliveries are typically curbside delivery and often require an appointment. The carrier may call/text to schedule delivery. Please plan for:

An adult (18+) to be present
A signature at delivery (when required)
Moving/uncrating the product into your garage (drivers typically do not bring items inside)

Q: Can the driver bring it inside or assemble it?
A: Inside delivery, placement, stairs, and assembly/installation are not included unless clearly offered and confirmed for your order. If a driver agrees to extra help at delivery, the carrier may bill you directly.

Q: How can I track my order?
A: Once your order ships, you’ll receive tracking information by email. Freight shipments may show fewer tracking scans than small parcel—this is normal. If you need help, contact us and we’ll assist.

Q: What if my order arrives damaged?
A: If there is visible damage at delivery:

Take clear photos immediately (packaging + labels + product).
Note the damage on the delivery receipt/BOL before signing (example: “Box crushed, corner damage, possible concealed damage”).
Email support@garagerebel.com with your order number and photos as soon as possible. Damage reporting timelines can be strict, so please don’t wait. Review our Shipping Policy.

Returns & Exchanges

Q: What is your return policy?
A: Many items may be eligible for return within 30 days, but some brands/products have different windows (including 14 days) or may be final sale (custom, clearance, special-order, etc.). Items must be unused, in original packaging, and returned with proof of purchase. Please review our Return Policy for full details.

Q: Are returns free?
A: Return shipping and/or restocking fees may apply depending on the product, brand, and return reason. If your return is approved, we’ll provide instructions and any applicable fees upfront.

Q: How do I start a return?
A: Email returns@garagerebel.com with your order number and the item(s) you want to return. We’ll confirm eligibility and send next steps.

Product Installation & Warranty

Q: Do products come with a warranty?
A: Yes. Most items are covered by the manufacturer’s warranty (terms vary by brand/product). Warranty details are typically listed on the product page. Garage Rebel does not provide additional warranties beyond the manufacturer’s coverage.

Q: Are your products easy to install?
A: Many products are DIY-friendly and include manuals/instructions. Some larger/heavier items may require two people, specialized tools, or professional installation. If you’re unsure, contact us before ordering.

Customer Support

General Support: support@garagerebel.com
Returns/RMAs: returns@garagerebel.com
Phone: 1-833-427-9090 (Mon–Fri, 9:30 AM – 6:00 PM EST)
Live Chat: Available on our website during business hours

Still have questions? Contact us—we’re happy to help.

Professional Installation Needed: Power cord not included; requires a licensed electrician to hardwire to a single-phase 240 V AC connection in accordance to all national and local electric codes within the United States
Warmth in Minutes: GH10K Smart delivers 10,000 W / 34,129 BTU heating, suitable for 1,200-2,000 sq. ft. areas; GH15K Smart delivers 15,000 W / 51,194 BTU heating for even larger areas of 1,600-2,500 sq.ft. areas; integrated fan distributes warmth for rapid heating all around
Upgrade Your Comfort: Added WiFi control, alongside control panel and remote operation; provides a wider temperature range of 45-95℉ and extended timer options of 1-12 hours for customizable heating and effortless convenience
Precision Airflow Management: Take control of the heated air's direction through adjustable louvers and adaptable mounting angles; personalize warmth for specific areas quickly and effectively
Safety as Standard: ETL-listed for safe use; integrated thermostat maintains energy efficiency and preferred temperature; incorporates an auto shut-off feature to prevent overheating during extended operation
Important Note: GH10K Smart needs an additional 60 AMP or larger circuit breaker and 6 AWG or larger wire; GH15K Smart needs an additional 80 AMP or larger circuit breaker and 4 AWG or larger wire, rated at 167℉ (75℃) or higher; use copper wire ONLY for safe operation

heater mounted ceiling left hand holding phone controlling blowing heat right workers beside a car

heater hanging large auto repair shop ceiling blowing warm air toward work area below

four mounting angles including ceiling 90 or 60 degree positions and on wall 90 or 60 degree

gym left workshop middle garage right heater versatility for different spaces and uses


	7,500 W Heater	10,000 W Heater	15,000 W Heater
Model	GH7500	GH10K Smart	GH15K Smart
Power Supply	AC 240 V/60 Hz	AC 240 V/60 Hz	AC 240 V/60 Hz
Rated Current	31.3 AMP	41.7 AMP	62.5 AMP
Rated Power	7,500 W/25,589 BTU	10,000 W/34,129 BTU	15,000 W/51,194 BTU
Phase	1	1	1
Circuit Breaker	50 AMP or larger	60 AMP or larger	80 AMP or larger
Wire Size	8 AWG or larger, copper only	6 AWG or larger, copper only	4 AWG or larger, copper only
Product Weight	23.8 lbs	39.3 lbs	39.3 lbs
App Control	None	✔	✔
Temp. Setting Range	50-95 ℉	45-95 ℉	45-95 ℉
Timer Setting Range	1-8 h	1-12 h	1-12 h
Heating Coverage	800-1,500 sq. ft.	1,200-2,000 sq. ft.	1,600-2,500 sq. ft.

We offer free shipping on most orders within the continental United States (excluding Alaska and Hawaii). Oversized and heavy products — such as full-size toolboxes — require freight delivery, and shipping charges will apply. Freight costs are calculated based on the delivery location and will be provided at checkout.

We are proud to be authorized dealers for the brands we offer. You can view our full list of trusted brands in the "Brands" section located on the Home Page.

You can find our full Price Match Policy at the bottom of our website, where we outline all the detailed information.

Product Resources

Warranty

Product Video

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