Silverstone Car Wash Shampoo

Disclaimer:
Seller makes no warranty, expressed or implied, nor accepts any responsibility for any direct or consequential damages beyond purchase price since seller has no control over user’s handling or effect of use.

Usage Warnings & Material Safety Data Sheet:
Located in FAQ (Product Resource). May be harmful if swallowed. May be harmful in contact with skin. Causes serious eye irritation. Wear protective gloves/eye protection/face protection. Wash thoroughly after handling. IF SWALLOWED: Call a POISON CONTROL CENTER or doctor/physician if you feel unwell. IF IN EYES: Rinse cautiously with water for several minutes. Remove contact lenses, if present and easy to do. Continue rinsing. If eye irritation persists get medical advice/attention.

FAST PROCESSING
Orders placed Monday–Friday typically ship in 2-5 business days (excludes weekends/holidays. Once fulfillment, your order moves to carrier pickup + tracking (and freight scheduling when applicable).

QUICK DELIVERY
Transit Time (after shipment) is typically 3–12 business days (varies by location/carrier).
Shipping method depends on the item:

• Not included: inside delivery, stairs, placement, uncrating, assembly/installation, debris removal.
• Extra fees may apply (when applicable): liftgate, residential delivery, limited access, remote/extended areas, appointment delivery.
• Missed delivery/access issues: redelivery/storage fees may be charged by the carrier.

ORDER TRACKING
You’ll receive tracking via email when shipped (tracking # for parcel / PRO # for freight). Tracking may take 24–72 hours to update after label creation/pickup. After pickup, the carrier controls routing, timing, and scheduling.

Freight: the terminal/carrier typically contacts you to schedule a delivery appointment.

⚠️ DELIVERY INSPECTION (Important)⚠️
Inspect BEFORE accepting delivery.

If anything looks damaged/missing:

• Take photos/video immediately (packaging + labels + product).
• Freight/LTL: write notes on the delivery receipt/BOL BEFORE signing (example: “pallet crushed, box torn, dented frame, possible concealed damage”).
• If damage is major: refuse delivery and contact us right away.

Important: If you sign without noting damage, it may limit or void the ability to file a freight damage claim.

Concealed Damage (Freight): report within 48 hours and keep all packaging. Send photos/video + delivery paperwork to: support@garagerebel.com

Full details: Shipping Policy

As an authorized dealer of Wash & Whips, returns follow their return and warranty guidelines. Returns must be pre-authorized.

RETURN AUTHORIZATION (REQUIRED)

• Email returns@garagerebel.com to request a Return Authorization (RMA/RAN) and instructions.
• Returns shipped without authorization may be refused.

Include in your email:

• Order number
• Item name/model (and SKU/serial if applicable)
• Reason for return
• Photos/video (if applicable)

RETURN WINDOW & CONDITIONS
Returns may be accepted within 30 days of purchase (if approved).

Items must be:

• Uninstalled / unused
• In like-new condition
• In original packaging with all parts, manuals, and accessories
• Serial numbers must match (when applicable)
• Additional fees may apply if an item is opened, incomplete, damaged, or missing packaging.

RETURN SHIPPING & FEES

• Return shipping is the customer’s responsibility unless it's due to a defective product, shipping delay and/or damaged package.For returns due to other reasons (e.g., change of mind, incorrect item ordered), return shipping costs and handling fees will be deducted from the refund.
• Outbound shipping costs may be deducted from the refund (even if “free shipping” was offered).
• 3% merchant processing fee will be deducted from all refunds to cover non-refundable transaction fees charged by payment processors (e.g., credit card, PayPal). These fees are incurred at the time of purchase and cannot be recovered once the transaction is processed.
• Please allow an additional 7–10 business days for your bank or credit card provider to process the refund.

NOT ELIGIBLE FOR RETURN / CREDIT

• Requests after 30 days
• Used, installed, or improperly packaged items
• Damage due to misuse, incorrect installation, or environmental exposure
• Items missing parts/accessories/manuals or altered/defaced items
• Items without proof of purchase
• Products that have been installed.
• Products that are custom-configured or branded to your specifications are not eligible for return.

CANCELLATIONS

• Orders that have not shipped may be canceled with a 5% cancellation fee (payment processing cost).
• If the order has already been shipped, cancellation is no longer possible, it must follow the return policy.

Returns/RMAs: returns@garagerebel.comMore details: See full details: Return Policy

How To Apply:
Dilute 1 – 3 ounces of Silverstone shampoo with 3 gallons of water in a bucket. Add 1 – 3 ounces of shampoo to a 32 oz foam cannon. Activate foam with a jet of water. Pre-rinse. Use a clean wash mitt or sponge to wash the vehicle, starting at the top. Rinse frequently. Do not allow the shampoo to dry on the vehicle. Dry the vehicle with a high-quality drying towel to prevent water spots.

What is Silverstone Car Shampoo?
Silverstone Car Shampoo is a premium car wash soap designed to safely and effectively clean your vehicle's exterior, while protecting its finish.

Is Silverstone Car Shampoo safe for all vehicles?
Yes, WASH&WHIPS Silverstone Car Shampoo is safe to use on all types of vehicles, including cars, trucks, motorcycles, and boats.

How do I use Silverstone Car Shampoo?
Simply add one ounce of Silverstone Car Shampoo to a bucket of water, and mix thoroughly. Use a wash mitt or sponge to apply the solution to your vehicle, starting at the top and working your way down. Rinse your vehicle thoroughly with clean water, and dry with a microfiber towel.

Can I use Silverstone Car Shampoo on a ceramic coated vehicle?
Yes, WASH&WHIPS Silverstone Car Shampoo is safe to use on ceramic coated vehicles. However, we recommend consulting with the manufacturer of your specific ceramic coating for their recommended cleaning products and techniques.

How often should I use Silverstone Car Shampoo?
We recommend washing your vehicle with WASH&WHIPS Silverstone Car Shampoo every 2-4 weeks, depending on driving conditions and weather. Regular washing helps to maintain the finish of your vehicle and prevent dirt and grime buildup.

Can Silverstone Car Shampoo remove stubborn stains or tree sap?
Silverstone Car Shampoo is designed to remove dirt, grime, and road contaminants from your vehicle's exterior. For stubborn stains or tree sap, we recommend using a targeted stain remover or bug and tar remover prior to washing with Silverstone Car Shampoo. Hockenheim Insect Remover