MyGrid 10K with Transfer Switch for House Battery Backup

Inverter
Output Continuous Power: 10,000W
Output Peak Power: 20,000W
Output Voltage: 120V/240V Split Phase or 120V/208V 2 of 3 Phases
Output Frequency: 60Hz
Output Power Form: Pure Sine Wave
Auto Switching: <20ms

Battery
Capacity: 51.2V 205Ah (10496Wh)
Cell Chemistry: Lithium Iron Phosphate (LiFePO4)
Cycle life: >6000 Cycles
Self Discharge: Recommended recharging every 6 months

Charges
120Vac Charger: 1000W
208Vac or 240Vac Charger: 4500W
Wind Charger: 350W
Solar Charger: 12,000W 120Vdc-550DVdc
Solar Charge Mode: MPPT

Ports
Output Ports:
4* NEMA 5-20R Outlet
1* NEMA TT-30R Outlet
1* NEMA L14-30R Outlet
1* NEMA 14-50R Outlet
Input Ports:
2* Solar Input Ports
1* Wind Input Port
1* 120Vac Input Port
1* 208Vac or 240Vac Input Port

General
Optimal Operating Temperature: 68 – 86°F (20 – 30°C)
Storage Temperature: 14 – 113°F (-10 – 45°C)
Battery Charging Temperature: 32 – 113°F (0 – 45°C)
Battery Discharging Temperature: 14 – 113°F (-10 – 45°C)
Warranty: 3+2 Years
Certification: Certificate of Compliance

Dimension and Weight
Generator Dimensions:21.8 x 8.5 x 38.5 inches (555.4 x 216 x 980 mm) not counting mounting bar
Generator Weight: 152 lbs (69 kg)

Fast Processing

• Processing/Fulfillment: typically 6–12 business days (excluding weekends/holidays and unforeseen vendor/carrier delays).
• Once fulfilled, your order moves to carrier pickup and scheduling.

Quick Delivery

• Transit time (after shipment): typically 3–12 business days, depending on location and carrier routing.
• Freight/LTL delivery: ships palletized and is typically curbside delivery.
• Adult presence/signature: an adult 18+ may be required for delivery and/or signature.

What delivery includes:

• Included: curbside drop-off (end of driveway/curb).
• Not included: inside delivery, stairs, placement, uncrating, assembly/installation.

Extra services & fees:

• Optional accessorials (when available) may add charges: liftgate, residential delivery, and limited/remote access

Missed delivery / access issues:

• If delivery can’t be completed due to access limits, missed appointments, or inability to unload, you may be responsible for redelivery/storage fees charged by the carrier.

Order Tracking

• You’ll receive a tracking PRO # once your order ships.
• Tracking may take 24–72 hours to update after pickup/label creation.
• After the shipment leaves the warehouse, the carrier controls routing, timing, and scheduling.
• When it arrives at the local terminal, the carrier typically contacts you to schedule delivery.

Need help? support@garagerebel.com

⚠️ Delivery Inspection (IMPORTANT)⚠️ 

Inspect BEFORE signing the delivery receipt/BOL.

If you see damage or missing items:

1. Take photos/video immediately (packaging + labels + product).
2. Write damage notes on the receipt BEFORE signing

• Example: “pallet crushed, box torn, dented frame, possible concealed damage.”

1. If damage is major, refuse delivery and contact us immediately.

Important: If you sign without noting damage, it may limit or void the ability to file a freight damage claim.

Concealed damage

• Report within 48 hours of delivery.
• Keep all packaging for inspection.

Send photos/video + delivery paperwork to: returns@garagerebel.com

Full details: Shipping Policy

As an authorized dealer of Nature’s Generator, returns follow their return and warranty guidelines. Returns must be pre-authorized.

RETURN AUTHORIZATION (REQUIRED)

• Email returns@garagerebel.com to request a Return Authorization (RMA/RAN) and instructions.
• Returns shipped without authorization may be refused.

Include in your email:

• Order number
• Item name/model (and SKU/serial if applicable)
• Reason for return
• Photos/video (if applicable)

RETURN WINDOW & CONDITIONS
Returns may be accepted within 30 days of purchase (if approved).

Items must be:

• Uninstalled / unused
• In like-new condition
• In original packaging with all parts, manuals, and accessories
• Serial numbers must match (when applicable)
• Additional fees may apply if an item is opened, incomplete, damaged, or missing packaging.

RETURN SHIPPING & FEES

• Return shipping is the customer’s responsibility unless it's due to a defective product, shipping delay and/or damaged package.For returns due to other reasons (e.g., change of mind, incorrect item ordered), return shipping costs and handling fees will be deducted from the refund.
• Outbound shipping costs may be deducted from the refund (even if “free shipping” was offered).
• A 15% restocking fee may apply for returns not related to defect/warranty (including refused shipments).
• 3% merchant processing fee will be deducted from all refunds to cover non-refundable transaction fees charged by payment processors (e.g., credit card, PayPal). These fees are incurred at the time of purchase and cannot be recovered once the transaction is processed.
• Please allow an additional 7–10 business days for your bank or credit card provider to process the refund.

NOT ELIGIBLE FOR RETURN / CREDIT

• Requests after 30 days
• Used, installed, or improperly packaged items
• Damage due to misuse, incorrect installation, or environmental exposure
• Items missing parts/accessories/manuals or altered/defaced items
• Items without proof of purchase
• Products that have been installed.

CANCELLATIONS

• Orders that have not shipped may be canceled with a 5% cancellation fee (payment processing cost).
• If the order has already been shipped, cancellation is no longer possible, it must follow the return policy.

Returns/RMAs: returns@garagerebel.com
More details: See full details: Return Policy

Can the Nature’s Generator MyGrid 10K send the electricity back to the grid?
No. The Nature’s Generator MyGrid 10K is equipped with an intelligent controller that prevents any backfeeding of electricity to the grid.

How much time is needed to set up the Nature’s Generator MyGrid 10K?
Very quick. The Nature’s Generator MyGrid 10K is a plug-and-play system, making it quick and easy to set up.

How can I recharge the Nature’s Generator MyGrid 10K?
The Nature’s Generator MyGrid 10K can be recharged by using a standard 120V outlet, or 208/240 NEMA 14-50R outlet, or solar panels, or a wind turbine. Free energy from solar panels or wind turbine has higher priority over the 208/240 NEMA 14-50R outlet which is typically from the grid.

Is it necessary to upgrade my home electrical panel before installing the Nature’s Generator MyGrid 10K?
Not necessarily. Unlike the other options in the market, the Nature’s Generator MyGrid 10K can be recharged using a standard 120V outlet. You do not need to upgrade the home electrical panel before using it.

Can I use the Nature’s Generator MyGrid 10K in commercial or industrial building?
Yes. The Nature’s Generator MyGrid 10K is compatible with 120/240V single phase (split phase) or 120/208V two of three phases. It can support most residential, commercial, and industrial applications.

Can I use the Nature’s Generator MyGrid 10K while it is being recharged?
Absolutely. We understand the importance of uninterrupted power. The Nature’s Generator MyGrid 10K is designed to be used simultaneously while it is being recharged.