Versa Lift 36" Shortened Leg Set | Model 24

FAST PROCESSING
Orders placed Monday–Friday typically ship in 2-5 business days (excludes weekends/holidays. Once fulfillment, your order moves to carrier pickup + tracking (and freight scheduling when applicable).

QUICK DELIVERY
Transit Time (after shipment) is typically 3–12 business days (varies by location/carrier).
Shipping method depends on the item:

• Not included: inside delivery, stairs, placement, uncrating, assembly/installation, debris removal.
• Extra fees may apply (when applicable): liftgate, residential delivery, limited access, remote/extended areas, appointment delivery.
• Missed delivery/access issues: redelivery/storage fees may be charged by the carrier.

ORDER TRACKING
You’ll receive tracking via email when shipped (tracking # for parcel / PRO # for freight). Tracking may take 24–72 hours to update after label creation/pickup. After pickup, the carrier controls routing, timing, and scheduling.

Freight: the terminal/carrier typically contacts you to schedule a delivery appointment.

⚠️ DELIVERY INSPECTION (Important)⚠️
Inspect BEFORE accepting delivery.

If anything looks damaged/missing:

• Take photos/video immediately (packaging + labels + product).
• Freight/LTL: write notes on the delivery receipt/BOL BEFORE signing (example: “pallet crushed, box torn, dented frame, possible concealed damage”).
• If damage is major: refuse delivery and contact us right away.

Important: If you sign without noting damage, it may limit or void the ability to file a freight damage claim.

Concealed Damage (Freight): report within 48 hours and keep all packaging. Send photos/video + delivery paperwork to: support@garagerebel.com

Full details: Shipping Policy

As an authorized dealer of VersaLift, returns follow their return and warranty guidelines. Returns must be pre-authorized.

RETURN AUTHORIZATION (REQUIRED)

• Email returns@garagerebel.com to request a Return Authorization (RMA/RAN) and instructions.
• Returns shipped without authorization may be refused.

Include in your email:

• Order number
• Item name/model (and SKU/serial if applicable)
• Reason for return
• Photos/video (if applicable)

RETURN WINDOW & CONDTIONS
Returns may be accepted within 30 days of purchase (if approved).

Items must be:

• Uninstalled / unused
• In like-new condition
• In original packaging with all parts, manuals, and accessories
• Serial numbers must match (when applicable)
• Additional fees may apply if an item is opened, incomplete, damaged, or missing packaging.

RETURN SHIPPING & FEES

• Return shipping is the customer’s responsibility.
• Outbound shipping costs may be deducted from the refund (even if “free shipping” was offered).
• A 20% restocking fee may apply for returns not related to defect/warranty (including refused shipments).
• Original shipping fees (if any) are non-refundable.
• Your refund, less the restocking fee and return shipping, will be issued within three business days of our receipt of the return.
• Shipping Costs: You’re responsible for both outbound and return shipping. Typical estimates:
• Model 24: ~$375–$425 each way
• Model 32: ~$450–$500 each way

NOT ELIGIBLE FOR RETURN / CREDIT

• Requests after 60 days
• Opened boxes are not accepted.
• Used, installed, or improperly packaged items
• Damage due to misuse, incorrect installation, or environmental exposure
• Items missing parts/accessories/manuals or altered/defaced items
• Items without proof of purchase
• Products that have been installed.

CANCELLATIONS

• Orders that have not shipped may be canceled with a 5% cancellation fee (payment processing cost).
• If the order has already been shipped, cancellation is no longer possible, it must follow the return policy.

Returns/RMAs: returns@garagerebel.com
More details: See full details: Return Policy

What is the Versa Lift™ 36" Shortened Leg Set?
The 36" Shortened Leg Set is an accessory designed to adapt the Versa Lift™ system for installations in areas with limited vertical clearance or lower ceiling heights.

Why would I need the shortened leg set?
If your attic, garage, or storage space has a shorter ceiling height than what the standard Versa Lift™ legs require, this kit ensures proper installation without compromising functionality.

Does this kit affect the lift’s performance?
No. The shortened leg set is specifically engineered to maintain the full integrity, strength, and safety standards of the Versa Lift™ system while accommodating low-ceiling spaces.

Is it compatible with all Versa Lift™ models?
The 36" shortened legs are designed for select Versa Lift™ 24 model only. Be sure to confirm compatibility with your model before ordering.

Can I install the shortened leg set myself?
Yes. The kit is designed for easy installation, but many homeowners prefer to have a contractor or installer handle the setup to ensure correct alignment and safety.

Will the shortened legs reduce weight capacity?
No. The Versa Lift™ maintains its rated lifting capacity even when installed with the 36" shortened leg set.

Where is this accessory manufactured?
Like all Versa Lift™ products, the 36" Shortened Leg Set is proudly made in the USA.