Heavy-Duty 4x4 PRO [400 lbs]

• Platform: 4’ x 4’
• Drop Length: 20”- 40” 
• Weight Capacity: 400 lbs (evenly distributed)
• Drill-powered, no electricity needed
• Made in the USA with powder-coated steel
• Ideal for high ceilings
• Color: White

FAST PROCESSING
Orders placed Monday–Friday typically ship in 2-5 business days (excludes weekends/holidays. Once fulfillment, your order moves to carrier pickup + tracking (and freight scheduling when applicable).

QUICK DELIVERY
Transit Time (after shipment) is typically 3–12 business days (varies by location/carrier).
Shipping method depends on the item:

• Not included: inside delivery, stairs, placement, uncrating, assembly/installation, debris removal.
• Extra fees may apply (when applicable): liftgate, residential delivery, limited access, remote/extended areas, appointment delivery.
• Missed delivery/access issues: redelivery/storage fees may be charged by the carrier.

ORDER TRACKING
You’ll receive tracking via email when shipped (tracking # for parcel / PRO # for freight). Tracking may take 24–72 hours to update after label creation/pickup. After pickup, the carrier controls routing, timing, and scheduling.

Freight: the terminal/carrier typically contacts you to schedule a delivery appointment.

⚠️ DELIVERY INSPECTION (Important)⚠️
Inspect BEFORE accepting delivery.

If anything looks damaged/missing:

• Take photos/video immediately (packaging + labels + product).
• Freight/LTL: write notes on the delivery receipt/BOL BEFORE signing (example: “pallet crushed, box torn, dented frame, possible concealed damage”).
• If damage is major: refuse delivery and contact us right away.

Important: If you sign without noting damage, it may limit or void the ability to file a freight damage claim.

Concealed Damage (Freight): report within 48 hours and keep all packaging. Send photos/video + delivery paperwork to: support@garagerebel.com

Full details: Shipping Policy

As an authorized dealer of EZ Garage Storage, returns follow their return and warranty guidelines. Returns must be pre-authorized.

RETURN AUTHORIZATION (REQUIRED):

• Email returns@garagerebel.com to request a Return Authorization (RMA/RAN) and instructions.
• Returns shipped without authorization may be refused.

Include in your email:

• Order number
• Item name/model (and SKU/serial if applicable)
• Reason for return
• Photos/video (if applicable)

RETURN WINDOW & CONDITIONS:
Returns may be accepted within 14 calendar days of purchase (if approved).

Items must be:

• Uninstalled / unused
• In like-new condition
• In original packaging with all parts, manuals, and accessories
• Serial numbers must match (when applicable)
• Additional fees may apply if an item is opened, incomplete, damaged, or missing packaging.

RETURN SHIPPING & FEES:

• Return shipping is the customer’s responsibility unless it's due to a defective product, and/or damaged. For returns due to other reasons (e.g., change of mind, incorrect item ordered), return shipping costs and handling fees will be deducted from the refund.
• Customer must pre-pay return shipment. Choose a trackable, insured carrier (e.g. FedEx, UPS, DHL) and package the item securely. Prepaid labels are not provided — your original shipping costs will be deducted from your refund.
• Return shipping fees range depending on the weight of the product, and the location from where the return is being sent from.
• A 10% restocking fee applies to all returns and the customer is responsible for the return shipping costs (unless it's due to a defective product, and/or damaged).
• A 3% merchant processing fee will be deducted from all refunds to cover non-refundable transaction fees charged by payment processors (e.g., credit card, PayPal). These fees are incurred at the time of purchase and cannot be recovered once the transaction is processed.
• If upon inspection the item is found not to qualify for a refund, the item may be returned to you at your expense, otherwise the items shall be discarded. We will contact you if this is the case.
• Please allow an additional 7–10 business days for your bank or credit card provider to process the refund to the original form of payment.

REFUND FORMULA:
If approved, refunds shall be calculated as:

Refund Amount =
Original Product Purchase Price
− 10% Restocking Fee
− Original Outbound Shipping Costs

NOT ELIGIBLE FOR RETURN / CREDIT:

• Requests after 14 days
• Used, installed, or improperly packaged items
• Damage due to misuse, incorrect installation, or environmental exposure
• Items missing parts/accessories/manuals or altered/defaced items
• Items without proof of purchase
• Products that have been installed
• Products that are custom-configured or branded to your specifications are not eligible for return
• Custom, Bargain, Clearance, and AS-IS products

CANCELLATIONS:

• Orders that have not shipped may be canceled with a 3% cancellation fee (merchant processing fee).
• If the order has already been shipped, cancellation is no longer possible, it must follow the return policy.

WRONG, DEFECTIVE OR DAMAGED ITEM:
Please inspect your order promptly upon receipt. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue as quickly as possible. 

Please double check to make sure you received the correct item before installation. Installation and/or use of products constitutes acceptance.

Returns/RMAs: returns@garagerebel.com
More details: See full details: Return Policy

What is the E-Z Lift Storage Rack?
The E-Z Lift Storage Rack is an innovative overhead garage storage system designed to revolutionize the way you organize your space. This retractable storage rack sets itself apart from competitors by eliminating the need for a power source or complex technology like a phone app. Offering unparalleled convenience, the E-Z Lift brings your stored items down to you, making use of a simple drill for effortless raising and lowering.

How does the E-Z Lift Storage Rack work?
The E-Z Lift Storage Rack operates with simplicity and efficiency. Unlike competitors, it doesn’t rely on power sources or intricate technology. The system is designed to be raised and lowered using your household drill, ensuring a hassle-free and user-friendly experience. Its retractable design brings a new level of convenience to garage storage, making retrieval and storage of items effortless.

Is the installtion of the E-Z Lift Storage Rack complicated?
No, the installation of the E-Z Lift Storage Rack is designed to be straightforward and user-friendly. The system doesn’t require a power source or complicated technology. You can effortlessly raise and lower it using your household drill, following the provided instructions for easy installation.

What storage box sizes are compatible with the E-Z Lift Storage Rack?
The E-Z Lift Storage Rack is compatible with a variety of storage box sizes. Its versatile design accommodates different dimensions, providing flexibility in storage options. Refer to the product specifications for recommended storage box sizes that work seamlessly with the rack.

Can the E-Z Lift Storage Rack support heavy loads?
Absolutely! Engineered to support an impressive 400 lbs of distributed weight, the E-Z Lift Storage Rack provides a robust and reliable solution for storing heavy items overhead. It offers superior weight-bearing capability compared to competitors on the market, ensuring the safety of your stored belongings.

Where can I use the E-Z Lift Storage Rack?
The E-Z Lift Storage Rack is a versatile solution suitable for various spaces. Whether it’s your garage, workshop, or storage room, this system can be seamlessly integrated into different environments to provide efficient and organized overhead storage.

Can I purchase additional components for the E-Z Lift Storage Rack?
Yes, you can! Additional components for the E-Z Lift Storage Rack are available for purchase, allowing you to further customize and enhance your overhead storage solution based on your specific needs. Explore our product catalog or contact customer support for more information. Elevate your garage storage experience with the E-Z Lift – where convenience meets cutting-edge design!

How secure is the E-Z Lift Storage Rack for heavy items? 
Engineered to support up to 400 lbs of distributed weight, the E-Z Lift Storage Rack provides robust security. Sturdy cables are incorporated for additional support, ensuring reliability and safety for heavy item storage.

Are there any safety features built into the E-Z Lift Storage Rack?
Yes, the E-Z Lift Storage Rack incorporates safety features to ensure the secure storage of items. The retractable design and sturdy cables contribute to the system’s overall safety.

What is the warranty coverage for the E-Z Lift Storage Rack?
The E-Z Lift Storage Rack comes with a warranty that covers its various components. Specific details regarding warranty coverage can be found in the product documentation.