Greenland 14,000 BTU Smart WiFi Portable Air Conditioner - Black

Recommended Room Size (Up To): ‎600 Square Feet
Cooling Capacity (ASHRAE): 14,000 BTU
Cooling Capacity (New DOE): 10,000 BTU
EER: 7.9
WiFi Function: Yes
Heating Function: No
Dehumidification: 100 pints/day
Fan Speed: Low, High
Noise Level: 49-54 dB
Product Dimensions (LxWxH): 16.5 x 14.1 x 27.1 in.
Timer: Yes
Remote Control: Yes
Product Weight: 73.4 lbs

FAST PROCESSING
Orders placed Monday–Friday typically ship in 2-5 business days (excludes weekends/holidays. Once fulfillment, your order moves to carrier pickup + tracking (and freight scheduling when applicable).

QUICK DELIVERY
Transit Time (after shipment) is typically 3–12 business days (varies by location/carrier).
Shipping method depends on the item:

• Not included: inside delivery, stairs, placement, uncrating, assembly/installation, debris removal.
• Extra fees may apply (when applicable): liftgate, residential delivery, limited access, remote/extended areas, appointment delivery.
• Missed delivery/access issues: redelivery/storage fees may be charged by the carrier.

ORDER TRACKING
You’ll receive tracking via email when shipped (tracking # for parcel / PRO # for freight). Tracking may take 24–72 hours to update after label creation/pickup. After pickup, the carrier controls routing, timing, and scheduling.

Freight: the terminal/carrier typically contacts you to schedule a delivery appointment.

⚠️ DELIVERY INSPECTION (Important)⚠️
Inspect BEFORE accepting delivery.

If anything looks damaged/missing:

• Take photos/video immediately (packaging + labels + product).
• Freight/LTL: write notes on the delivery receipt/BOL BEFORE signing (example: “pallet crushed, box torn, dented frame, possible concealed damage”).
• If damage is major: refuse delivery and contact us right away.

Important: If you sign without noting damage, it may limit or void the ability to file a freight damage claim.

Concealed Damage (Freight): report within 48 hours and keep all packaging. Send photos/video + delivery paperwork to: support@garagerebel.com

Full details: Shipping Policy

As an authorized dealer of Turbro, returns follow their return and warranty guidelines. Returns must be pre-authorized.

RETURN AUTHORIZATION (REQUIRED)

• Email returns@garagerebel.com to request a Return Authorization (RMA/RAN) and instructions.
• Returns shipped without authorization may be refused.

Include in your email:

• Order number
• Item name/model (and SKU/serial if applicable)
• Reason for return
• Photos/video (if applicable)

RETURN WINDOW & CONDTIONS
Returns may be accepted within 30 days of purchase (if approved).

Items must be:

• Uninstalled / unused
• In like-new condition
• In original packaging with all parts, manuals, and accessories
• Serial numbers must match (when applicable)
• Additional fees may apply if an item is opened, incomplete, damaged, or missing packaging.

RETURN SHIPPING & FEES

• Return shipping is the customer’s responsibility.
• Outbound shipping costs may be deducted from the refund (even if “free shipping” was offered).
• A restocking fee may apply for returns not related to defect/warranty.
• Original shipping fees (if any) are non-refundable.

NOT ELIGIBLE FOR RETURN / CREDIT

• Requests after 30 days
• Used, installed, or improperly packaged items
• Damage due to misuse, incorrect installation, or environmental exposure
• Items missing parts/accessories/manuals or altered/defaced items
• Items without proof of purchase
• Products that have been installed.

CANCELLATIONS

• Orders that have not shipped may be canceled with a 5% cancellation fee (payment processing cost).
• If the order has already been shipped, cancellation is no longer possible, it must follow the return policy.

Returns/RMAs: returns@garagerebel.com
More details: See full details: Return Policy

What size room can this unit cool?
It’s rated to cool spaces up to about 600 sq. ft. (best results in an enclosed room with standard ceiling height).

Why does it show 14,000 BTU and also 10,000 BTU?
This model lists 14,000 BTU (ASHRAE) and 10,000 BTU (New DOE / SACC). The DOE/SACC rating is the newer standardized measure that’s closer to real-world performance.

Does this unit heat too?
No—this Smart WiFi model is cooling-only (it does not include a heating function).

What modes does it have?
It’s a 3-in-1 unit: Cool + Dehumidify + Fan (with 2 fan speeds: Low/High).

How much does it dehumidify?
In dehumidifier mode, it can remove up to 100 pints/day (performance varies based on humidity and room conditions).

Does it have WiFi/app control and voice control?
Yes—control it through the mobile app and pair it with Alexa or Google Assistant for voice control. It also includes a backlit remote for easy nighttime use.

Do I need to vent it out a window?
Yes. Like most portable AC units, it must vent hot air outside using the included window panel kit (10–59 inches) and exhaust hose (5.9" diameter, 63" length).

How loud is it?
Noise level is listed at about 49–54 dB, and it includes Sleep Mode designed for quieter, more efficient overnight cooling.

What does Sleep Mode do?
Sleep Mode lowers fan speed and gradually adjusts temperature overnight: +1°F per hour for the first 2 hours, then holds that temp for the next 6 hours.

What is Turbo Cooling?
Turbo uses the lowest cooling temp (64°F) and highest fan speed to cool the room faster.

Do I need to drain water?
A drain hose is included for continuous drainage. Drainage may be required when using dehumidifier mode or in high-humidity environments.

Is the filter reusable?
Yes—there’s a washable filter to help block dust/pet hair. Recommends cleaning: every 3 months for best performance.

What refrigerant does it use?
It uses R32 refrigerant, a more eco-friendly option versus R410A (lower GWP and efficient cooling performance).

What are the dimensions and weight?
Approx. 16.5" x 14.1" x 27.1" and 73.4 lbs.

Any setup tips before first use?
Yes—after unpacking, let the unit sit upright for 3–4 hours before powering on. Installation is designed to be quick (about 10 minutes with the window kit + hose).