Greenland 14,000 BTU Portable Air Conditioner & Heater

• Power Supply: 115V / 60Hz
• Rated Input: 1380W
• Cooling Current: 12A
• Heating Current: 9.6A
• Power Cord Length: 60 inches / 5 feet
• Temperature Range: 64-90°F Cooling, 55-81°F Heating 
• Application area (cooling/heating): 450-600 sq. ft
• Safety Approval: UL Certification
• Dimension: 17.7 x 15.6 x 29.3 inches
• Noise Level: ≤54db

Package Content:

• 1x Remote Control (Includes batteries)
• 1x Window Panel Kit (10-59 inches)
• 1x Exhaust Hose (5.9 inches in diameter, 63 inches in length)
• 1x Drainage Hose
• 2x Foam Seal
• 1x User Manual

What size room will this unit cool and heat?
This portable AC/Heater is designed for about 450–600 sq. ft. in an enclosed space (cooling + heating coverage).

Why does it say 14,000 BTU and also 10,000 BTU (SACC)?
14,000 BTU (ASHRAE) is the traditional rating, while 10,000 BTU (SACC / DOE) is the newer standardized rating that reflects more “real-world” performance. This model lists 14,000 BTU ASHRAE and 10,000 BTU SACC.

What modes does it have?
It’s a 4-in-1 unit: Air Conditioner + Heater + Dehumidifier + Fan-only—built for year-round use.

Does it require venting through a window?
Yes. Like most portable ACs, it needs to vent hot air outside using the included window panel kit (fits 10"–59") and exhaust hose (63" long, 5.9" diameter).

Does it dehumidify? How much moisture can it remove?
Yes—there’s a dedicated dehumidify function, rated up to 81 pints/day (model with heating).

How loud is it?
Noise level is ld up to about 54 dB, and it includes a Sleep Mode for quieter nighttime operation.

What temperature ranges can it run at?
Cooling range: 64–90°F. Heating range: 55–81°F. It also has a Turbo function that can drop cooling to 64°F quickly.

Does this model have WiFi/app control?
No — the heater version lists no WiFi, but it does include a remote control and timer.

What power does it need?
It runs on standard 115V / 60Hz power. Listed specs include 1380W rated input, 12A cooling current, and 9.6A heating current (a dedicated outlet/circuit is recommended).

Does it have any air-cleaning features?
Yes — it includes a UV-C light function designed to help reduce harmful pollutants/airborne particles.

How big/heavy is the unit?
Dimensions are listed at 17.7" x 15.6" x 29.3", and the heater model weight is 73.4 lbs.

FAST PROCESSING
Orders placed Monday–Friday typically ship in 2-5 business days (excludes weekends/holidays. Once fulfillment, your order moves to carrier pickup + tracking (and freight scheduling when applicable).

QUICK DELIVERY
Transit Time (after shipment) is typically 3–12 business days (varies by location/carrier).
Shipping method depends on the item:

• Not included: inside delivery, stairs, placement, uncrating, assembly/installation, debris removal.
• Extra fees may apply (when applicable): liftgate, residential delivery, limited access, remote/extended areas, appointment delivery.
• Missed delivery/access issues: redelivery/storage fees may be charged by the carrier.

ORDER TRACKING
You’ll receive tracking via email when shipped (tracking # for parcel / PRO # for freight). Tracking may take 24–72 hours to update after label creation/pickup. After pickup, the carrier controls routing, timing, and scheduling.

Freight: the terminal/carrier typically contacts you to schedule a delivery appointment.

⚠️ DELIVERY INSPECTION (Important)⚠️
Inspect BEFORE accepting delivery.

If anything looks damaged/missing:

• Take photos/video immediately (packaging + labels + product).
• Freight/LTL: write notes on the delivery receipt/BOL BEFORE signing (example: “pallet crushed, box torn, dented frame, possible concealed damage”).
• If damage is major: refuse delivery and contact us right away.

Important: If you sign without noting damage, it may limit or void the ability to file a freight damage claim.

Concealed Damage (Freight): report within 48 hours and keep all packaging. Send photos/video + delivery paperwork to: support@garagerebel.com

Full details: Shipping Policy

As an authorized dealer of Turbro, returns follow their return and warranty guidelines. Returns must be pre-authorized.

RETURN AUTHORIZATION (REQUIRED)

• Email returns@garagerebel.com to request a Return Authorization (RMA/RAN) and instructions.
• Returns shipped without authorization may be refused.

Include in your email:

• Order number
• Item name/model (and SKU/serial if applicable)
• Reason for return
• Photos/video (if applicable)

RETURN WINDOW & CONDTIONS
Returns may be accepted within 30 days of purchase (if approved).

Items must be:

• Uninstalled / unused
• In like-new condition
• In original packaging with all parts, manuals, and accessories
• Serial numbers must match (when applicable)
• Additional fees may apply if an item is opened, incomplete, damaged, or missing packaging.

RETURN SHIPPING & FEES

• Return shipping is the customer’s responsibility.
• Outbound shipping costs may be deducted from the refund (even if “free shipping” was offered).
• A restocking fee may apply for returns not related to defect/warranty.
• Original shipping fees (if any) are non-refundable.

NOT ELIGIBLE FOR RETURN / CREDIT

• Requests after 30 days
• Used, installed, or improperly packaged items
• Damage due to misuse, incorrect installation, or environmental exposure
• Items missing parts/accessories/manuals or altered/defaced items
• Items without proof of purchase
• Products that have been installed.

CANCELLATIONS

• Orders that have not shipped may be canceled with a 5% cancellation fee (payment processing cost).
• If the order has already been shipped, cancellation is no longer possible, it must follow the return policy.

Returns/RMAs: returns@garagerebel.com
More details: See full details: Return Policy